Terms of Service

1. Who we are

SyncATrade (the "Service") is operated by M.A.D.E Technologies Inc. ("SyncATrade," "we," "us"), Oklahoma City, Oklahoma. SyncATrade is a marketplace that connects independent trade professionals ("Pros"), including space owners and renters, with customers ("Clients"). Questions: support@syncatrade.com.

2. Eligibility and accounts

• You must be at least 18 years old to create a Pro account or make payments, and at least 13 to use the Service.
• You must give accurate information and keep it up to date. Each phone number and email may be used for only one account.
• You are responsible for keeping your password secure and for all activity on your account.

3. Our role as a marketplace

Pros are independent businesses. They are not our employees or agents. SyncATrade does not perform, supervise or guarantee any service booked through the app. Any agreement for services is between the Client and the Pro. Pros are responsible for their own licenses, permits, insurance, taxes and the quality and safety of their work.

4. Subscriptions, free trials and automatic renewal

• Plans and prices. Independent Pro: $29/month. Space Owner: $9.99, $19.99, $34.99 or $49.99 per month based on the number of active renters (1–5, 6–15, 16–30, 31+). Renters under a space owner and Clients are not charged a subscription. Prices are in U.S. dollars and exclude any applicable taxes.
• Free trial. New subscribers get one 14-day free trial per account. You must provide a valid payment method to start it. We will send a reminder before the trial ends. If you do not cancel before the trial ends, you authorize us to charge your payment method for your plan on the day the trial ends.
• Automatic renewal. Your subscription renews automatically every month, and you authorize us (through our payment processor, Stripe) to charge your payment method each month until you cancel.
• Tier changes. If your number of active renters moves you to a different Space Owner tier, the new price applies starting with your next monthly charge.
• Cancellation. You can cancel anytime in the app (tap Manage) or by emailing support@syncatrade.com. If you cancel during the trial, you will not be charged. If you cancel after a charge, you keep access until the end of that paid month and will not be charged again.
• Refunds. Charges are non-refundable and we do not provide credits for partial months, except where required by law or if we determine you were charged in error.
• Failed payments. If a payment fails, we may retry it and may suspend Pro features until your payment method is updated.
• Price changes. We may change prices with at least 30 days' notice. Changes apply at your next renewal after the notice period. You can cancel before then.

5. Payments between Clients and Pros

Clients may pay Pros by card, Cash App, Venmo, PayPal, cash or other methods the Pro accepts. Card payments are processed by Stripe. Payments made through third-party apps are subject to those apps' terms. Booth and space rent is paid by renters to space owners. SyncATrade is not a party to these payments and is not responsible for refunds, deposits or disputes between Clients and Pros or between renters and space owners, though we may help where we can.

6. Merch store

Merch orders are printed and shipped by our fulfillment partner, Printful. Product, shipping and return terms shown at checkout apply to those orders.

7. Acceptable use

You agree not to:

• Post false, misleading, infringing, harassing or illegal content, including fake reviews
• Impersonate anyone or create accounts for someone else without permission
• Use the Service to offer illegal services or to get around fees owed to us
• Interfere with, scrape, reverse engineer or attempt to access the Service or other users' data without authorization

We may remove content and suspend or close accounts that break these terms.

8. Your content

You keep ownership of content you post (like your profile, photos and reviews). You give us a non-exclusive, worldwide, royalty-free license to host, display and share it as needed to run and promote the Service, including your public Pro profile page.

9. Ending your account

You can stop using the Service and request account deletion at any time (see our Privacy Policy). Cancel any active subscription first. We may suspend or end access if you break these terms or if required by law.

10. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent allowed by law, we make no warranties, express or implied, including about the quality, safety or legality of services offered by Pros, or that the Service will be uninterrupted or error-free.

11. Limitation of liability

To the fullest extent allowed by law, SyncATrade will not be liable for indirect, incidental, special, consequential or punitive damages, or for any loss arising from services provided by Pros or transactions between users. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or $100.

12. Indemnity

You agree to defend and hold harmless SyncATrade from claims arising from your use of the Service, your content, services you provide or receive, or your violation of these terms.

13. Governing law

These terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Oklahoma County, Oklahoma, unless applicable law requires otherwise.

14. App stores

If you downloaded SyncATrade from the Apple App Store or Google Play, those companies are not responsible for the Service and are not parties to these terms, but they are third-party beneficiaries entitled to enforce them.

15. Changes

We may update these terms. If changes are significant, we'll notify you in the app or by email. Continuing to use the Service after changes take effect means you accept them.

16. Contact