Delete your SyncATrade account
You can delete your account and personal data at any time.
Fastest: delete it in the app
Clients
Open SyncATrade → Profile → scroll down → Delete my account → type DELETE to confirm.
Pros & space owners
Open SyncATrade → Dashboard → ⚙️ Settings → scroll down → Delete my account → type DELETE to confirm. Your subscription is canceled immediately and you won't be charged again.
Can't open the app?
Email privacy@syncatrade.com from the email address on your account with the subject "Delete my account". Include the phone number on your account. We'll confirm and delete it within 30 days (usually much sooner).
Email a deletion requestWhat gets deleted
- Your login, profile, photos and contact details
- Your messages
- For pros: your services, store products, spaces and bank details
- Reviews you wrote (and, for pros, reviews about you)
What we keep
Past booking and payment records are kept without your name or contact details for up to 7 years for tax and legal reasons, as explained in our Privacy Policy. Upcoming bookings are canceled.